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Article
Publication date: 16 September 2021

Amer Sarfraz and Asif Khurshid Mian

This study aims to address a leading challenge of confusion about the concept of takāful confronted by existing and potential consumers of the insurance industry. There are…

Abstract

Purpose

This study aims to address a leading challenge of confusion about the concept of takāful confronted by existing and potential consumers of the insurance industry. There are multiple sources of confusion, including the lack of consensus among religious scholars to implement a standardized business model of takāful, the lack of knowledge or awareness and the lack of skilled or trained personnel, which prevent existing and potential consumers from adopting takāful products or services. The fundamental concept of takāful is introduced mainly to fulfill the religious, social and economic needs of Muslims. Thus, the choice of takāful activates the religious, cultural, family and tradition values of individuals. Hence, the primary purpose of this study is to determine the impact of tradition value and stimulation value on consumer adoption of takāful services. Further, the scope of this study is extended to establish the mediating role of religiosity and moderating role of confusion on the association between tradition value and consumer adoption of takāful services.

Design/methodology/approach

This study follows quantitative research methods and a cross-sectional approach for data collection. Thus, the sample is collected from 768 respondents belongs to rural and urban areas by using a close-ended questionnaire. The mediation and moderation analysis are performed by using Andrew F. Hayes process Models-4 and −5.

Findings

The result reveals that religiosity mediates and confusion moderates the relationship of tradition value and consumer adoption of takāful. However, the tradition value shows a negative effect on consumer adoption of takāful. Moreover, the confusion negatively moderates the association between tradition value and consumer adoption of takāful. Finally, the stimulation value also reflects a negative effect on consumer adoption of takāful services.

Originality/value

The findings of this study shed novel insights into the existing literature of takāful and basic human values. The outcomes of stimulation values contradict with the findings of Wang et al. (2008). The result of mediation analysis reveals that religiosity plays a vital role in activating the goals of tradition value, which motivates consumers to adopt takāful services. The present study is useful for takāful operators to understand the value priorities of prospect clients belong to rural and urban areas.

Details

Journal of Islamic Marketing, vol. 13 no. 10
Type: Research Article
ISSN: 1759-0833

Keywords

Article
Publication date: 6 July 2021

Razia Shaukat and Asif Khurshid

This paper aims to investigate the impact of employee silence on performance and turnover intentions. In addition, it seeks to explore the mediating role of burnout in the link…

1313

Abstract

Purpose

This paper aims to investigate the impact of employee silence on performance and turnover intentions. In addition, it seeks to explore the mediating role of burnout in the link between employee silence, and three employee outcomes-supervisor-rated task/contextual performance and self-reported turnover intentions.

Design/methodology/approach

Using survey questionnaire design, this paper collected data from 508 telecom engineers and their immediate supervisors and analyzed the result using structural equation modeling (SEM) technique, bootstrapping.

Findings

Results reveal that employee silence leads to burnout which results in debilitating employee performance, increase in withdrawal behaviors and turnover intentions; burnout mediates these direct relationships. The findings have implications for organizational behavior (OB) research. Moreover, the study found that silence has more pronounced negative effect on employee performance and positive impact on turnover intentions through mediation of job burnout.

Practical implications

The study helps managers identify the psychological ramifications of defensive silence and the underlying mechanism that connects this to employee outcomes. It also highlights the plausible danger zones in which the employees lose self-expression and show symptoms of exhaustion and cynicism, thus ultimately affecting their performance and withdrawal behaviors.

Originality/value

The current study contributes to employee behavior literature by considering silence as an organizational loss in the backdrop of the COR theory which initiates loss process that leads to further losses in individuals.

Details

Personnel Review, vol. 51 no. 5
Type: Research Article
ISSN: 0048-3486

Keywords

Article
Publication date: 25 April 2022

Amer Sarfraz, Asif Khurshid and Wisal Ahmad

This study aims to determine the impact of basic human values on consumer purchase intention of takaful. The core purpose of this study is to establish the moderation of…

Abstract

Purpose

This study aims to determine the impact of basic human values on consumer purchase intention of takaful. The core purpose of this study is to establish the moderation of similarity of competitors between the proposed relationship of tradition value, conformity value and consumer purchase intention of takaful.

Design/methodology/approach

This study supports the positivist philosophical paradigm and follows quantitative research methods, cross-sectional approach and close-ended questionnaire technique for data collection. The IBM SPSS and AMOS programs were used to perform data analysis.

Findings

The finding reveals that tradition value produces positive effect and stimulation value produces negative effect on consumer purchase intention of takaful. Meanwhile, the similarity of competitors moderates the proposed relationship of tradition value, conformity value and consumer purchase intention of takaful.

Research limitations/implications

The scope of this study is limited to measure the role of tradition value, conformity value, stimulation value and self-direction value. However, future studies should investigate the role of hedonism value, achievement value and universalism value in consumer purchase intention of takaful. Further, the data collection from three major cities of Pakistan is considered as a main limitation of this study including scarcity of time and resources. Future studies should enhance the geographical scope of research by including large and small cities, town and rural areas to enhance the generalization of the study.

Originality/value

The present study highlights leading challenges faced by takaful industry including the perception of similarity of competitors that create confusion in the mind of consumers. This study also introduces the role of basic human values in activating consumer’s intention to purchase takaful services.

Details

Journal of Islamic Accounting and Business Research, vol. 13 no. 6
Type: Research Article
ISSN: 1759-0817

Keywords

Article
Publication date: 17 May 2021

Anam Javeed, Muhammad Yar Khan, Mobashar Rehman and Asif Khurshid

The aim of this study is to gather and analyse the information regarding the level of awareness and commitment of the public as well as the organizations of Pakistan pertaining to…

Abstract

Purpose

The aim of this study is to gather and analyse the information regarding the level of awareness and commitment of the public as well as the organizations of Pakistan pertaining to sustainable development goals (SDGs).

Design/methodology/approach

A sample of 500 respondents in total including employs and general public is selected for their opinion regarding SDGs. The data was collected by personal administration of questionnaires in organizations and general public. The data has been collected from federal and provincial capitals of Pakistan. The data has been analysed using Smart PLS and the hypothesized relationships have been tested using regression analysis.

Findings

The level of awareness as well as level of commitment towards the fulfilment of SDGs varies across the cities of Pakistan according to the business volume and their affiliation with the United Nations.

Research limitations/implications

This study has been conducted in Pakistan only however a cross-country implementation of the framework and comparison would have yielded more in-depth facts.

Practical implications

This study provides the policy makers with the ground-level data regarding the awareness and commitment of Pakistani organizations and public towards SDG fulfilment. A glance towards the attitudes of the people towards the subject could also be seen through this study. It could be further utilized and referred by other researchers for comparison with their own studies regarding SDGs.

Originality/value

This a comprehensive study conducted at federal and provincial level of Pakistan which has yielded ground realities towards the implementation of SDGs. The results could be used for policy making and planning at national level.

Details

Journal of Cultural Heritage Management and Sustainable Development, vol. 12 no. 4
Type: Research Article
ISSN: 2044-1266

Keywords

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